Pd Business Support, Specialist

AIA

End-to-end sales and operational support
Bancassurance product knowledge
Conventional and takaful products
The role is part of a movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives

Job Summary

  • The role is part of a movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives.
  • You will provide critical end-to-end sales and operational support to AIA and Public Bank sales teams to ensure business objectives are met.
  • The position requires proactive monitoring of deferment cases, timely resolution of disputes, and accurate reporting across all channels.

Matching Summary

The role is part of a movement to create a healthier, more sustainable future by helping people live Healthier, Longer, Better Lives.

Skills & Requirements

Must-have

  • End-to-end sales and operational support
  • Bancassurance product knowledge
  • Conventional and Takaful products
  • Case processing and turnaround time management
  • Dispute resolution and complaint handling
  • Daily weekly monthly reporting compilation

Nice-to-have

  • Strong analytical and problem-solving skills
  • Ability to work independently with minimal supervision
  • Customer orientation and professional communication
  • Experience in life insurance sales support

Key Requirements

  • Bachelor's degree from a reputable university
  • Minimum 4 years experience in life insurance company
  • Excellent command of English and Bahasa Malaysia
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter