Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

South Africa
On-site
B2b saas implementation experience
Workforce accommodation operations knowledge
Stakeholder management across logistics and finance
Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on workforce accommodation and transportation operations in the mining sector. The role involves client onboarding, consulting, and long-term relationship management, requiring strong problem-solving skills and cross-functional collaboration

Job Summary

  • This role involves leading software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on workforce accommodation and transportation operations in the mining sector. The role involves client onboarding, consulting, and long-term relationship management, requiring strong problem-solving skills and cross-functional collaboration.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation operations knowledge
  • Stakeholder management across logistics and finance
  • System configuration and user training skills
  • Remote-first work environment adaptability

Nice-to-have

  • International travel willingness
  • Strategic thinking combined with execution
  • Experience in FIFO operations
  • Cross-functional collaboration expertise

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Operational problem-solving capabilities

Work Rights

Not specified

Tailored Resume

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