The role involves undertaking front of house duties including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience
Job Summary
The role involves undertaking front of house duties including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
Candidates are responsible for administering all routes of reservations to ensure room bookings are made and recorded accurately while managing accounts and billing processes.
The team is committed to providing exceptional experiences in a quiet retreat nestled beside Fort Canning Park with a culture of service, compassion, and respect.
Matching Summary
Match Score: 85
The role involves undertaking front of house duties including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
Skills & Requirements
Must-have
Front of House duties
Guest greeting and service
Room key distribution
Accurate billing processes
Shift work availability
Nice-to-have
Team player willing to learn
Build rapport with guests
Resolve complaints quickly
Service oriented professionals
Warmth and serenity culture
Key Requirements
Minimum O Level or Higher NITEC in Hospitality Operations preferred
Minimum 1 years of experience preferably in front desk service