Quality Manager

TaskUs

Cali, Colombia
Quality kpis delivery
Data analysis skills
Bpo background required
TaskUs is committed to operational excellence and quality delivery

Job Summary

  • TaskUs is committed to operational excellence and quality delivery.
  • The Quality Manager will drive improvement initiatives and monitor program metrics.
  • Join a culture of growth and innovation with enthusiastic over-achievers.

Matching Summary

TaskUs is committed to operational excellence and quality delivery.

Skills & Requirements

Must-have

  • Quality KPIs delivery
  • Data analysis skills
  • BPO background required

Nice-to-have

  • Strong problem-solving techniques
  • Mentorship and coaching skills
  • Cross-functional collaboration

Key Requirements

  • 5+ years of management experience
  • Quality certification preferred
  • Fluent in spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter