Community Host

JLL

Cairo, Egypt
Hybrid
Proactive service delivery
Customer service excellence
Fostering employee engagement
Community Hosts are the heart of our Workplace, acting as experience curators to create moments of delight and care through memorable, anticipatory, and personalized human interactions

Job Summary

  • Community Hosts are the heart of our Workplace, acting as experience curators to create moments of delight and care through memorable, anticipatory, and personalized human interactions.
  • They are responsible for initiatives and programs to curate an engaging workplace and employee experience, focusing on community, collaboration, business & employee engagement, and wellbeing.
  • The role involves proactive premises inspections, managing general enquiries, monitoring customer feedback, supporting ABW/FWN, and hosting employee engagement events.

Matching Summary

Community Hosts are the heart of our Workplace, acting as experience curators to create moments of delight and care through memorable, anticipatory, and personalized human interactions.

Skills & Requirements

Must-have

  • proactive service delivery
  • customer service excellence
  • fostering employee engagement
  • workplace experience management
  • proactive premises inspections
  • managing general enquiries

Nice-to-have

  • experience curators
  • brand ambassadors
  • relationship building
  • anticipatory and personalized interactions
  • passion for customer service

Key Requirements

  • Must be passionate about customer service
  • Willing to go ‘the extra mile’

Work Rights

Not specified

Tailored Resume

Cover Letter