服务解决方案销售主任

KONE

Ganzhou, China
Telesales and phone sales
Customer relationship development
Lead qualification and communication
Proactively create and develop customer relationships through telesales and phone sales, focusing on maintenance contract conversions, renegotiations, and new digital services

Job Summary

  • Proactively create and develop customer relationships through telesales and phone sales, focusing on maintenance contract conversions, renegotiations, and new digital services.
  • Responsible for gathering market and competitor information, handling complaints and queries, and supporting finance in money collection.
  • KONE fosters an innovative, collaborative, and sustainable working culture where employee engagement, trust, and respect are valued, offering opportunities for career and personal growth.

Matching Summary

Proactively create and develop customer relationships through telesales and phone sales, focusing on maintenance contract conversions, renegotiations, and new digital services.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Contract renegotiation and prevention
  • Complaint and query handling
  • Market and competitor information gathering

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers

Key Requirements

  • Experience in telesales
  • Experience in customer relationship management
  • Experience in contract renegotiation
  • Experience in sales planning

Work Rights

Not specified

Tailored Resume

Cover Letter