Rooms Division Manager

Sofitel Sydney Wentworth

Bengaluru, India
On-site
Guest experience management
Housekeeping excellence
Front office operations
The Rooms Division Manager is responsible for ensuring exceptional accommodation and guest experience standards, with full oversight of Front Office, Housekeeping, Laundry, Spa, Recreation and Health Club operations

Job Summary

  • The Rooms Division Manager is responsible for ensuring exceptional accommodation and guest experience standards, with full oversight of Front Office, Housekeeping, Laundry, Spa, Recreation and Health Club operations.
  • The role requires direct leadership and strategic oversight of Housekeeping operations, ensuring all areas consistently meet luxury cleanliness, hygiene, and presentation standards.
  • This position is accountable for guest satisfaction, service delivery, operational efficiency, people leadership, and financial performance across the Rooms Division.

Matching Summary

The Rooms Division Manager is responsible for ensuring exceptional accommodation and guest experience standards, with full oversight of Front Office, Housekeeping, Laundry, Spa, Recreation and Health Club operations.

Skills & Requirements

Must-have

  • Guest experience management
  • Housekeeping excellence
  • Front office operations
  • Financial performance management
  • People leadership

Nice-to-have

  • Passion for food and wine
  • Luxury brand standards
  • High energy level
  • Passion for delivering superior results

Key Requirements

  • At least 10 years of guest service / hotel experience
  • 3 years in a management capacity
  • Masters degree or Degree in Hotel Administration, Business Administration or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter