Security Administration Help Desk Representative With Polish And Italian
State Street Corporation
Gdańsk, Poland
Zł68,004 annual py
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Provide first-line support
Support system access and user accounts
Handle sensitive information
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State Street Corporation is seeking a bilingual Security Administration Help Desk Representative fluent in Polish and Italian to provide first-line support to a global employee and client base. This hybrid position emphasizes excellent customer service, problem-solving, and the ability to manage sensitive information.
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Job Summary
Provide internal Help Desk support via phone and chat to a global employee and client base.
Resolve issues independently using Help Desk standard operating procedures (SOPs) and internal knowledge base (KB's).
We offer a permanent contract from day one, additional holidays, and a Gold Medical Package for employees and their families.
Matching Summary
Match Score: 75
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State Street Corporation is seeking a bilingual Security Administration Help Desk Representative fluent in Polish and Italian to provide first-line support to a global employee and client base. This hybrid position emphasizes excellent customer service, problem-solving, and the ability to manage sensitive information.
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Salary
zł68,004 Annual
Skills & Requirements
Must-have
Provide first-line support
Support system access and user accounts
Handle sensitive information
Proficiency in Polish and Italian
Good command of English
Nice-to-have
Strong listening skills
Adapt quickly to changes
Work effectively in multicultural environment
Key Requirements
Bachelor’s degree or equivalent professional experience
Ability to switch seamlessly between English, Polish, and Italian, or German and Italian, or French and Italian