Area Installation Specialist, Exteriors - San Jose, Ca

The Home Depot

San Jose, Ca, USA
Base: $25 - $28; bonus/equity: not specified; bene...
Customer experience throughout install
Technical measures and product affirmations
Job site inspections
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle

Job Summary

  • The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.
  • The AIS manages all jobs from assigned area and product category, performing technical measures, inspections, and ensuring customer satisfaction.
  • Responsibilities include resolving customer complaints, preventing cycle-time delays, and working with service providers to resolve issues.

Matching Summary

The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.

Salary

Base: $25 - $28; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience throughout install
  • Technical measures and product affirmations
  • Job site inspections
  • Resolve customer complaints
  • Manage open services and tickets

Nice-to-have

  • Action oriented
  • Business insights
  • Collaborates effectively
  • Strong negotiating skills
  • Problem solving and multi-tasking

Key Requirements

  • 5 years of work experience
  • Bachelor's degree or equivalent
  • Must be legally permitted to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter