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The Cx Operations Manager position at Domain involves leading customer experience strategies and managing a delivery team within a hybrid work environment. The role emphasizes innovation, collaboration, and the optimization of customer support processes in the real estate software sector.
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Job Summary
This role involves owning the strategy, processes, and systems to deliver a seamless customer support experience across Real Time Agent and Engage products.
The successful candidate will lead a large international delivery team while collaborating with Product and Sales teams to identify revenue growth opportunities.
Domain offers hybrid working policies, wellbeing leave, up to 20 weeks paid parental leave, and regular social events including Innovation Days.
Matching Summary
Match Score: 75
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The Cx Operations Manager position at Domain involves leading customer experience strategies and managing a delivery team within a hybrid work environment. The role emphasizes innovation, collaboration, and the optimization of customer support processes in the real estate software sector.
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