Professional, Desktop Support

First Quantum

Panama
Not specified
Service desk plus
Troubleshooting
Remote desktop repairs
First Quantum is seeking a Professional Desktop Support specialist to ensure the smooth operation of computers for end users. The role involves managing incoming support requests, troubleshooting issues, and maintaining documentation in a high-demand Service Desk environment

Job Summary

  • The Professional Desktop Support role ensures the correct functioning of computers so that end-users can perform their work tasks.
  • This includes receiving, prioritizing, documenting, and actively coordinating with users and technicians to assist with requests.
  • First Quantum Minerals has initiated a recruitment process in Panama to support activities related to the Preservation and Safe Management (PSM) program.

Matching Summary

Match Score: 85

First Quantum is seeking a Professional Desktop Support specialist to ensure the smooth operation of computers for end users. The role involves managing incoming support requests, troubleshooting issues, and maintaining documentation in a high-demand Service Desk environment.

Skills & Requirements

Must-have

  • Service Desk Plus
  • troubleshooting
  • remote desktop repairs
  • software installation and updates
  • system and application configuration

Nice-to-have

  • independent thinking
  • challenge convention
  • bolder smarter approach
  • build good relationships

Key Requirements

  • High school diploma with 5 years related IT experience
  • Completed higher education
  • Experience in high-demand Service Desk environments

Work Rights

Not specified

Tailored Resume

Cover Letter