Technical Support Representative

Acquire Asia Pacific Pty

Quezon City, Philippines
Not specified; 14th month pyy after 5 years of con...
Onsite
Relevant bpo experience required
Strong written and verbal communication skills
Ability to multitask and manage time effectively
Acquire Asia Pacific Pty is seeking a Technical Support Representative to join their team in Quezon City or Pasig City, Philippines. The role involves providing technical assistance across various products and platforms, emphasizing customer service and teamwork, and offers opportunities for growth and development within the company

Job Summary

  • The role involves providing technical support to customers by resolving product or service-related concerns across multiple channels.
  • Employees will answer inbound calls, handle technical troubleshooting, and perform upselling activities while maintaining professional phone etiquette.
  • The company offers extensive benefits including HMO coverage, 24 paid time-off credits annually, and opportunities for over 900 internal promotions per year.

Matching Summary

Match Score: 85

Acquire Asia Pacific Pty is seeking a Technical Support Representative to join their team in Quezon City or Pasig City, Philippines. The role involves providing technical assistance across various products and platforms, emphasizing customer service and teamwork, and offers opportunities for growth and development within the company.

Salary

Not specified; 14th Month Pay after 5 years of continuous service; Employee Referral Program up to ₱42,000

Skills & Requirements

Must-have

  • Relevant BPO experience required
  • Strong written and verbal communication skills
  • Ability to multitask and manage time effectively

Nice-to-have

  • Customer-focused mindset
  • Problem-solving and critical thinking skills
  • Adaptable and open to shifting schedules

Key Requirements

  • Relevant BPO experience
  • Night shift availability
  • Onsite work in Quezon City or Pasig City

Work Rights

Not specified

Tailored Resume

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