Proven ability to resolve complex technical issues
The role involves monitoring and maintaining critical technology infrastructure while resolving complex technical issues to minimize operational disruption
Job Summary
The role involves monitoring and maintaining critical technology infrastructure while resolving complex technical issues to minimize operational disruption.
Candidates are expected to lead support activities, implement automations for efficiency, and actively tune monitoring tools to ensure system stability.
This position requires deep expertise in the FIX protocol (versions 4.4 and 4.2) to provide effective technical support for specific clients.
Matching Summary
The role involves monitoring and maintaining critical technology infrastructure while resolving complex technical issues to minimize operational disruption.
Skills & Requirements
Must-have
In-depth knowledge of FIX 4.4 protocol
Experience with FIX 4.2 protocol
Proven ability to resolve complex technical issues
Nice-to-have
Order management and exchange knowledge
Broker knowledge
Strong stakeholder management skills
Process improvement mindset
Excellent communication abilities
Key Requirements
Proficiency in FIX 4.4 and 4.2 protocols
Experience in financial trading systems support
Leadership or senior individual contributor experience