Product Support Manager, Pre-launch User Testing Gemini App

Google

Boulder, CO, United States
Base: $114,000-$163,000; bonus/equity: included; b...
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Pre-launch user testing program management
Trusted tester and dogfood program execution
Feedback synthesis and bug triage
** Google is seeking a Product Support Manager for the Pre-launch User Testing of the Gemini App, tasked with leading testing programs to ensure high quality and user satisfaction. The role involves managing various testing initiatives, collaborating with multiple teams, and synthesizing user feedback into actionable insights. **

Job Summary

  • This role leads critical testing programs that shape the future of AI technology within the Gemini App team.
  • The position requires bridging the gap between users and product development by translating raw feedback into actionable recommendations.
  • Candidates will drive issue resolution by working directly with engineering teams to prioritize and fix bugs discovered during pre-launch testing.

Matching Summary

Match Score: 75

** Google is seeking a Product Support Manager for the Pre-launch User Testing of the Gemini App, tasked with leading testing programs to ensure high quality and user satisfaction. The role involves managing various testing initiatives, collaborating with multiple teams, and synthesizing user feedback into actionable insights. **

Salary

Base: $114,000-$163,000; Bonus/Equity: Included; Benefits: Included

Skills & Requirements

Must-have

  • Pre-launch user testing program management
  • Trusted Tester and Dogfood program execution
  • Feedback synthesis and bug triage
  • Cross-functional collaboration with Engineering

Nice-to-have

  • Experience with AI technology ecosystems
  • Strong stakeholder management skills
  • Background in User Experience Research

Key Requirements

  • Experience managing Trusted Tester or Dogfood programs
  • Ability to define program scope and success metrics
  • Proven track record in synthesizing user insights

Work Rights

Not specified

Tailored Resume

Cover Letter