Tier 2 Support Engineer

RTX (Raytheon Technologies)

Warminster, Wiltshire, United Kingdom
Hybrid
Tier 2 technical support experience
Itil service management practices
Cloud platform support experience
You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army

Job Summary

  • You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army.
  • This position requires a customer first mindset, strong stakeholder engagement skills, and the ability to work in a multidisciplinary engineering team.
  • You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities.

Matching Summary

You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army.

Skills & Requirements

Must-have

  • Tier 2 technical support experience
  • ITIL service management practices
  • Cloud platform support experience

Nice-to-have

  • Collaboration with defence training organisations
  • Customer first mindset
  • Understanding of DevOps practices

Key Requirements

  • Proven experience providing Tier 2 support
  • ITIL Foundation certification or willingness to obtain
  • Eligible for UK Security Clearance (SC)

Work Rights

Not specified

Tailored Resume

Cover Letter