Customer Centres, Specialist (klang)

AIA

Klang, Malaysia
Bachelor's degree in any discipline
Minimum 3 years supervisory experience
Experience in service-related industry preferred
The role supports the Branch Head in overseeing branch operations and ensuring high-quality service delivery

Job Summary

  • The role supports the Branch Head in overseeing branch operations and ensuring high-quality service delivery.
  • The specialist is responsible for upskilling self and the team as New Business Ambassadors and Healthcare Ambassadors through centrally managed training.
  • The position promotes ESG principles by advocating for digital solutions such as paperless processes and financial literacy programs.

Matching Summary

The role supports the Branch Head in overseeing branch operations and ensuring high-quality service delivery.

Skills & Requirements

Must-have

  • Bachelor's degree in any discipline
  • Minimum 3 years supervisory experience
  • Experience in service-related industry preferred

Nice-to-have

  • Passion for excellent customer service
  • Adaptive to fast changing environment
  • Pleasant patient and friendly attitude

Key Requirements

  • Bachelor's degree required
  • 3+ years supervisory experience
  • Service industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter