Omnichannel Business Partner

J&J FAMILY OF COMPANIES

Mexico City, Mexico
Hybrid
5+ years omnichannel strategy experience
Pharmaceutical industry background required
English fluency mandatory
The Omnichannel Business Partner acts as a strategic Customer Engagement partner orchestrating end-to-end omnichannel strategies across LATAM clusters

Job Summary

  • The Omnichannel Business Partner acts as a strategic Customer Engagement partner orchestrating end-to-end omnichannel strategies across LATAM clusters.
  • This role is responsible for translating strategy into execution by integrating data, channels, content, technology, and operating routines to deliver relevant HCP experiences.
  • Candidates must possess strong experience leading transformation programs or implementing omnichannel strategies within the pharmaceutical sector.

Matching Summary

The Omnichannel Business Partner acts as a strategic Customer Engagement partner orchestrating end-to-end omnichannel strategies across LATAM clusters.

Skills & Requirements

Must-have

  • 5+ years omnichannel strategy experience
  • Pharmaceutical industry background required
  • English fluency mandatory
  • Mexico City hybrid work requirement
  • Cross-functional stakeholder management

Nice-to-have

  • Brand management experience preferred
  • MBA or Master's degree in marketing
  • AI-enabled engagement innovation skills
  • Change agent and leadership capabilities
  • Systems thinking and integrative mindset

Key Requirements

  • Minimum 5 years of relevant experience
  • Graduate degree desirable (MBA/Master's)
  • Must be based in Mexico City
  • Hybrid work model (3 days office)

Work Rights

Not specified

Tailored Resume

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