Patient Service Representative I Hospital - Southpark

692

Southpark, NC, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Patient registration and pre-registration
Insurance coverage verification
Customer service and communication
The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting payments while adhering to customer service standards

Job Summary

  • The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting payments while adhering to customer service standards.
  • Advocate Health offers a comprehensive Total Rewards package including competitive compensation, benefits, retirement plans, and educational assistance programs.
  • Advocate Health is a large nonprofit integrated health system nationally recognized for clinical innovation and committed to equitable care for all.

Matching Summary

The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting payments while adhering to customer service standards.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patient registration and pre-registration
  • Insurance coverage verification
  • Customer service and communication
  • Data entry and electronic systems
  • Knowledge of Medicare and Medicaid regulations
  • Ability to work flexible hours including nights
  • Collecting co-payments and co-insurance

Nice-to-have

  • Team collaboration and participation
  • Knowledge of billing and financial counseling
  • Experience with Computerized Provider Order Entry
  • Ability to handle confidential patient information
  • Problem solving and negotiation skills

Key Requirements

  • High School Diploma
  • 2 years patient access or related experience
  • Typing speed of 25 WPM
  • Knowledge of insurance and billing regulations
  • Ability to work evenings, weekends, holidays

Work Rights

Not specified

Tailored Resume

Cover Letter