Insurance Call Center Support

DXC Technology

Base: $31,800 - $54,600; bonus/equity: not specifi...
Hybrid
Handle inbound customer calls
Assist clients with account servicing
Research and resolve customer issues
DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability

Job Summary

  • DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.
  • We are seeking a customer-focused Insurance Customer Service Representative to support clients with inquiries related to insurance and financial products.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Matching Summary

DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.

Salary

Base: $31,800 - $54,600; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • handle inbound customer calls
  • assist clients with account servicing
  • research and resolve customer issues
  • document customer interactions
  • process customer requests
  • maintain understanding of products and regulations

Nice-to-have

  • customer-focused mindset
  • strong problem-solving skills
  • adaptability and quick learning
  • remain calm under pressure

Key Requirements

  • High school diploma or equivalent
  • 2+ years of customer service experience
  • strong communication skills
  • ability to manage difficult conversations
  • attention to detail and organizational skills
  • ability to multitask
  • experience in financial services or insurance

Work Rights

Not specified

Tailored Resume

Cover Letter