Retail Customer Service Officer

Australia Post

Denmark, Western Australia, Australia
Loaded casual rate $35.01 / hour increases to $37....
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Customer sales and service transactions
Managing high value transactions
Identity services transactions
** Australia Post is seeking a Retail Customer Service Officer to join their team in Denmark, WA. This casual position involves providing exceptional customer service and managing transactions, with comprehensive training and career development opportunities. **

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer to join their team in Denmark, WA. This casual position involves providing exceptional customer service and managing transactions, with comprehensive training and career development opportunities. **

Salary

Loaded casual rate $35.01 / hour increases to $37.42 / hour after 3 months; Benefits: + 12% Superannuation; Junior rates apply for those under 21 during training

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Identity services transactions
  • Assisting customers with mail lodgements
  • Building rewarding customer relationships
  • Lifting up to 16kgs of mail

Nice-to-have

  • Friendly and enthusiastic attitude
  • Teamwork and collaboration
  • Customer-centric approach
  • Community engagement

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Ability to stand for shift

Work Rights

Not specified

Tailored Resume

Cover Letter