Solera is seeking a Junior NOC Analyst in Mexico City to support its technology platform, focusing on monitoring IT infrastructure and assisting with incident management. The role requires a proactive individual with a good understanding of IT operations, strong communication skills, and a willingness to learn
Job Summary
The role involves monitoring the performance and availability of Solera's global IT infrastructure including network, backup, and cloud services.
Candidates will handle incoming communications from teams and customers while ensuring incident management processes and SLAs are respected.
Solera is a global leader processing over 300 million digital transactions annually with a dedicated team fostering an innovative culture.
Matching Summary
Match Score: 75
Solera is seeking a Junior NOC Analyst in Mexico City to support its technology platform, focusing on monitoring IT infrastructure and assisting with incident management. The role requires a proactive individual with a good understanding of IT operations, strong communication skills, and a willingness to learn.