Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service role
Facilities management system usage
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks as part of its pre-employment screening to ensure a safe campus community.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service role
Facilities Management system usage
Key inventory administration
Work request evaluation and routing
Proactive customer communication
Microsoft Office proficiency
Nice-to-have
Good customer service skills
Familiarity with Workday
Knowledge of accessibility standards
Data analysis and reporting skills
Ability to maintain harmonious work relationships
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background and sex offender registry checks
Ability to work reliably and maintain attendance
Work Rights
Must have legal authority to work in the United States