Patient Experience Specialist-referrals

CHAS Health

Spokane, WA, United States
Base: $21.92 - $31.25; bonus/equity: annual milest...
On-site
Customer service
Hipaa regulations knowledge
Oral and written communication skills
CHAS Health is seeking a Patient Experience Specialist for their Spokane, WA location. The role involves providing excellent customer service, managing referrals, and maintaining health records, all while contributing to the organization's mission of delivering high-quality, patient-centered care

Job Summary

  • CHAS Health aims to improve community health by answering calls, coordinating referrals, and managing health records.
  • The role involves providing excellent customer service, delivering accurate information, and processing health record requests.
  • CHAS Health offers competitive compensation, robust health coverage, 401(k) match, generous PTO, tuition assistance, and childcare support.

Matching Summary

Match Score: 85

CHAS Health is seeking a Patient Experience Specialist for their Spokane, WA location. The role involves providing excellent customer service, managing referrals, and maintaining health records, all while contributing to the organization's mission of delivering high-quality, patient-centered care.

Salary

Base: $21.92 - $31.25; Bonus/Equity: Annual milestone bonus up to $5,000; Benefits: Robust health coverage, 401(k) match, over 6 weeks PTO, tuition assistance, childcare support

Skills & Requirements

Must-have

  • Customer service
  • HIPAA regulations knowledge
  • Oral and written communication skills
  • Teamwork
  • Fast-paced environment multitasking

Nice-to-have

  • Compassion for patients
  • Anticipate future needs
  • Support CHAS Health Mission

Key Requirements

  • High school diploma or equivalent
  • Some college preferred
  • Experience with databases
  • Experience with electronic health records
  • Experience with release of information
  • Valid driver's license and insurance

Work Rights

Not specified

Tailored Resume

Cover Letter