Base: $20.00 - $24.98ph; bonus/equity: not specifi...
Client-facing customer service
Efficient and accurate banking transactions
Money handling experience
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Job Summary
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Matching Summary
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Salary
Base: $20.00 - $24.98/hour; Bonus/Equity: Not specified; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off
Skills & Requirements
Must-have
Client-facing customer service
Efficient and accurate banking transactions
Money handling experience
Adherence to bank policies and procedures
Bilingual English/Spanish speaking preferred
Nice-to-have
Identify referral opportunities
Educate clients on digital services
Team-oriented environment
Key Requirements
High School diploma or equivalent
Previous relevant experience preferred
Demonstrated sales and customer service experience