Remote is seeking a Payroll Client Services Specialist Lead to support payroll operations for Germany and Switzerland. The role emphasizes client interaction, problem-solving, and adherence to local compliance standards in a fully remote work environment
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This position offers opportunities for continuous learning, career development, and the chance to contribute to a company making a global impact on the future of work.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead to support payroll operations for Germany and Switzerland. The role emphasizes client interaction, problem-solving, and adherence to local compliance standards in a fully remote work environment.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package included
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing support and escalation management
Nice-to-have
Experience working remotely
Ability to mentor and support colleagues
Adaptability in fast-paced international environment
Proficiency with asynchronous communication tools
Analytical problem-solving skills for complex issues
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German required
Experience in client-facing roles
Availability to work Saturday through Wednesday shifts including weekends