This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service
Job Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
Additionally, this job will provide access navigation support through referral management via electronic work queues and phone capabilities.
Furthermore, this job will work collaboratively with resources such as the Regional Referral Center, and/ or Clinic Concierge.
Matching Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
Skills & Requirements
Must-have
Manage high-end access navigation
Provide exceptional customer service
Referral management via electronic work queues
Collaborate with internal departments
Maintain organized record keeping systems
Nice-to-have
Commitment to serve, heal, lead, educate, and innovate
Making a difference that matters
Discover your future today
Key Requirements
High School diploma or equivalent
2 years’ experience in appointment scheduling, customer service, or related field