Base: $126,300 - $173,700 py; bonus: eligible for ...
Fully remote
8-12+ years patient experience experience
Nps vop cahps hos measurement expertise
Cross-functional matrix organization leadership
The Patient Experience Principal shapes and drives holistic patient experience improvement across CenterWell Primary Care and the broader CenterWell ecosystem
Job Summary
The Patient Experience Principal shapes and drives holistic patient experience improvement across CenterWell Primary Care and the broader CenterWell ecosystem.
This role requires influencing senior leaders and cross-functional teams to translate patient insights into actionable strategies that enhance access, care delivery, and service.
Humana offers competitive benefits including medical, dental, vision, 401(k) retirement savings, paid time off, and a bonus incentive plan based on performance.
Matching Summary
The Patient Experience Principal shapes and drives holistic patient experience improvement across CenterWell Primary Care and the broader CenterWell ecosystem.