Sr. Associate People Support Specialist

Workday

Hr operations experience
Shared services experience
Customer service experience
We are seeking a detail-oriented and customer-focused HR Operations Specialist to join our People and Purpose Team, acting as the first point of contact for employees and providing exceptional support across various HR functional areas

Job Summary

  • We are seeking a detail-oriented and customer-focused HR Operations Specialist to join our People and Purpose Team, acting as the first point of contact for employees and providing exceptional support across various HR functional areas.
  • Responsibilities include managing the full lifecycle of support cases, maintaining the People Support Playbook, identifying process improvements, and ensuring strict confidentiality of employee data.
  • The role involves partnering effectively across HR functional teams to resolve complex issues, executing special People Operations projects, and facilitating sessions during New Hire Orientation.

Matching Summary

We are seeking a detail-oriented and customer-focused HR Operations Specialist to join our People and Purpose Team, acting as the first point of contact for employees and providing exceptional support across various HR functional areas.

Skills & Requirements

Must-have

  • HR Operations experience
  • Shared Services experience
  • Customer Service experience
  • HR Systems proficiency
  • Case management tools
  • Confidentiality and service standards

Nice-to-have

  • Customer-centric mindset
  • Problem-solving skills
  • Agility and collaboration
  • Relationship building
  • Sun-drenched optimism and drive

Key Requirements

  • 4+ years of relevant experience
  • Exceptional communication skills
  • Proficiency in HR Systems (Workday preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter