Ingeniero De Soporte Técnico (presencial En México)

DXC Technology UK

Mexico City, Mexico
Smart hands support
Sla tracking
On-site user support
As a Technical Support Specialist, you will work on-site at the client's facilities, providing fundamental technical assistance in infrastructure and application services

Job Summary

  • As a Technical Support Specialist, you will work on-site at the client's facilities, providing fundamental technical assistance in infrastructure and application services.
  • This role involves direct interaction with users, collaboration with the team, and active participation in business projects related to infrastructure and cybersecurity.
  • Join a team that works to create a culture of learning, diversity, and inclusion and is dedicated to strong ethics and corporate citizenship.

Matching Summary

As a Technical Support Specialist, you will work on-site at the client's facilities, providing fundamental technical assistance in infrastructure and application services.

Skills & Requirements

Must-have

  • Smart hands support
  • SLA tracking
  • On-site user support
  • Hardware and software support
  • Break-Fix incident handling

Nice-to-have

  • Continuous learning attitude
  • Team collaboration
  • Field Services experience

Key Requirements

  • Minimum 2 years of experience
  • Bachelor's degree or equivalent experience
  • CompTIA A+, ITSM, Microsoft Certified desirable

Work Rights

Not specified

Tailored Resume

Cover Letter