Senior French Speaking Customer Operations Agent

Finternz

Fluent written and spoken french
Experience in french life insurance market
High level of processing accuracy
This role is responsible for core processing within the Customer Operations Functional Area ensuring high quality service for Corporate and Retail Clients

Job Summary

  • This role is responsible for core processing within the Customer Operations Functional Area ensuring high quality service for Corporate and Retail Clients.
  • The position requires a lead role in service delivery to clients based in France, ensuring accuracy, compliance, and achievement of service standards.
  • FNZ partners with world-leading financial institutions to provide a global end-to-end wealth management platform integrating modern technology with business operations.

Matching Summary

This role is responsible for core processing within the Customer Operations Functional Area ensuring high quality service for Corporate and Retail Clients.

Skills & Requirements

Must-have

  • Fluent written and spoken French
  • Experience in French life insurance market
  • High level of processing accuracy
  • Knowledge of French regulations

Nice-to-have

  • Change management experience
  • Collaborative team culture
  • Continuous improvement mindset

Key Requirements

  • Degree or equivalent in business (advantage)
  • Operations experience in Wealth Management/Insurance
  • Proficiency in standard office applications

Work Rights

Not specified

Tailored Resume

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