Provides Business Systems Analysis support for larger / more complex areas of the business, leading discussions and requirements gathering with business and technology partners
Job Summary
Provides Business Systems Analysis support for larger / more complex areas of the business, leading discussions and requirements gathering with business and technology partners.
Contributes to solution project development, helping identify impacted stakeholders, document assumptions, and assess the impact of systems changes.
Safeguards and protects business and user needs by verifying functionality, accuracy, and completeness against original requirements, minimizing risk before further system development.
Matching Summary
Provides Business Systems Analysis support for larger / more complex areas of the business, leading discussions and requirements gathering with business and technology partners.
Skills & Requirements
Must-have
Servicenow module expertise
Agile methodologies and tools
Documenting business processes and workflows
Client-facing roles
Consulting delivery models
Nice-to-have
Strategic thinking and creative solutions
Leadership and independent work
Anticipating future requirements
Key Requirements
BA/BS degree and 5-8 years relevant experience OR equivalent combination of education and relevant experience
5+ years of experience as a Business Analyst
3+ years focused on relevant implementations and support
Strong knowledge of multiple relevant Servicenow modules
Experience with Agile methodologies and tools (e.g., Jira)
Proven experience in documenting business processes, workflows, and systems