The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary interface between the internal operations of Client and its clients
Job Summary
The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary interface between the internal operations of Client and its clients.
You will be instrumental in ensuring the workplace delivers a great experience for visitors and staff, your ownership of the workplace by making sure you have happy customers in your community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
Matching Summary
The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as the primary interface between the internal operations of Client and its clients.
Skills & Requirements
Must-have
Customer experience management
Front of house operations
Stakeholder management and relationship building
Proactive issue resolution
Facilities helpdesk management
Vendor communication and oversight
Nice-to-have
Passionate about people and experiences
Natural people person
Flexible and proactive attitude
Ability to work on own initiative
Commitment to supporting colleagues
Key Requirements
Previous Front of House or Reception experience
Computer literate with office software
Good written and oral communication skills
Ability to work under pressure and to tight deadlines