Lead the design and development of scalable, secure, and innovative ServiceNow solutions in support of federal program operations
Job Summary
Lead the design and development of scalable, secure, and innovative ServiceNow solutions in support of federal program operations.
Drive the implementation and optimization of Now Assist AI capabilities, including generative AI workflows, virtual agents, and intelligent automation.
Take on increasing architectural ownership, shaping platform direction, driving standards, and mentoring team members while staying hands-on with development and configuration.
Matching Summary
Lead the design and development of scalable, secure, and innovative ServiceNow solutions in support of federal program operations.
Salary
$98,614.00 - $167,644.00 Nationwide Remote Office
Skills & Requirements
Must-have
ServiceNow platform development
Now Assist AI capabilities
Service Portal and UI Builder
federal security and compliance
Agile and SAFe ceremonies
Nice-to-have
strong problem-solving skills
effective collaboration and communication
mentoring team members
Key Requirements
ServiceNow Certified System Administrator (CSA)
7+ years ServiceNow development experience
2+ years solution design or technical lead
1+ years ITSM/CSM module experience
1+ years Service Portal/UI Builder experience
U.S. Citizenship required
Public Trust clearance
Work Rights
Must reside in the United States and all work must be performed in the United States.