Honda Service Writer

Reggie Jackson Airport Honda

Raleigh, North Carolina, USA
Identify and document service needs
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain organized work area
  • Accurate timekeeping

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Continuous improvement

Key Requirements

  • High School Diploma
  • Automotive work experience
  • 3-5 years of experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter