Pullman Cairns International is a premier five-star destination offering exceptional service and memorable guest experiences in Tropical North Queensland
Job Summary
Pullman Cairns International is a premier five-star destination offering exceptional service and memorable guest experiences in Tropical North Queensland.
The Assistant Manager will lead the Front Office team, ensuring smooth arrivals and departures while supporting staff and handling guest issues with professionalism.
Accor offers extensive career development opportunities, global accommodation discounts, modern training platforms, and a commitment to diversity and inclusion.
Matching Summary
Pullman Cairns International is a premier five-star destination offering exceptional service and memorable guest experiences in Tropical North Queensland.
Skills & Requirements
Must-have
Front Office daily operations
Guest service leadership
Handling guest concerns professionally
Team support and training
Rotating roster availability
Nice-to-have
Experience with Opera Cloud PMS
Strong communication skills
Team-focused approach
Fast-paced environment adaptability
Collaborative culture
Key Requirements
Previous Front Office Supervisor or Duty Manager experience
Passion for guest service
Availability for rotating roster including evenings and weekends