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BizAway is seeking an Italian-speaking Travel Agent for their office in Tirana, Albania, focusing on enhancing customer travel experiences through tech-driven solutions. The ideal candidate should have at least two years of experience in the travel industry, fluency in Italian and English, and the ability to handle customer inquiries efficiently.
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Job Summary
BizAway supports companies in improving their travel management through constantly evolving services and solutions, characterized by a tech attitude and smart processes.
The role involves making reservations for clients, responding to requests via phone, chat, and email, and entering customer information into the system.
The company offers a seat on a fast-growing scale-up with attractive compensation, equity, development of entrepreneurial spirit, and a multicultural team.
Matching Summary
Match Score: 75
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BizAway is seeking an Italian-speaking Travel Agent for their office in Tirana, Albania, focusing on enhancing customer travel experiences through tech-driven solutions. The ideal candidate should have at least two years of experience in the travel industry, fluency in Italian and English, and the ability to handle customer inquiries efficiently.
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Skills & Requirements
Must-have
Italian and English language proficiency
Customer care experience
Travel industry experience
GDS systems knowledge
Nice-to-have
Proactivity and reliability
Kind collaboration and communication
Adapt to new software technologies
Entrepreneurial spirit
Key Requirements
At least 2 years of previous experience in the Travel Industry
Basic knowledge of GDS systems (Amadeus, Galileo, or Saibour) or previous experience in a local travel agency
Excellent knowledge, both written and spoken of the Italian AND English
Availability to work in shifts with rotation (also night shift)
High school diploma or equivalent required
Must pass pre-employment skills testing and background check