The role involves receiving inbound calls to the sales queue and routing them to appropriate Merchant Sales Representatives or departments
Job Summary
The role involves receiving inbound calls to the sales queue and routing them to appropriate Merchant Sales Representatives or departments.
Candidates are responsible for tracking leads via Google Docs to ensure equal distribution among sales representatives and creating records in Salesforce.
The position requires strong logic, reasoning, and decision-making skills to qualify sales opportunities effectively.
Matching Summary
The role involves receiving inbound calls to the sales queue and routing them to appropriate Merchant Sales Representatives or departments.
Skills & Requirements
Must-have
Inbound call handling experience
Sales lead distribution tracking
Clear professional phone communication
Nice-to-have
Ability to work under pressure
Strong attention to detail
Teamwork and collaboration skills
Key Requirements
0-2 years of customer service experience
Ability to learn products and capabilities quickly
Proficiency with technology and changing priorities