Customer Success Manager, Capital Iq Solutions, Asean

S&P Global

Not specified; not specified; competitive pyy, ret...
Hybrid (minimum of 2 days in the office)
4+ years customer success experience
Proficiency in ms office suite
Experience with crm systems like salesforce
S&P Global is seeking a Customer Success Manager for its Capital IQ Solutions in the ASEAN region, focusing on enhancing client engagement and satisfaction. The role requires a strong background in customer success or account management, with an emphasis on collaboration and effective communication

Job Summary

  • The role involves leading targeted engagement campaigns to drive product adoption for Visible Alpha and Capital IQ Solutions across the ASEAN region.
  • Employees must work from the office a minimum of 2 days per week and attend an in-person interview at the nearest S&P Global office before receiving an offer.
  • S&P Global offers comprehensive benefits including health coverage, flexible downtime, continuous learning resources, and family-friendly perks.

Matching Summary

Match Score: 85

S&P Global is seeking a Customer Success Manager for its Capital IQ Solutions in the ASEAN region, focusing on enhancing client engagement and satisfaction. The role requires a strong background in customer success or account management, with an emphasis on collaboration and effective communication.

Salary

Not specified; Not specified; Competitive pay, retirement planning, and financial wellness programs included

Skills & Requirements

Must-have

  • 4+ years customer success experience
  • Proficiency in MS Office Suite
  • Experience with CRM systems like Salesforce

Nice-to-have

  • Ability to actively listen and understand diverse perspectives
  • Strong collaborative spirit for process improvements
  • Effective time management and problem-solving skills

Key Requirements

  • 4+ years of experience in customer success or account management
  • Experience with data analytics platforms such as Power BI
  • Willingness to attend in-person interviews at S&P Global offices

Work Rights

Not specified

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