Base: $18.70 - $23.38; bonus/equity: not specified...
On-site
Patient service
Payment collection
Appointment scheduling
Silver Cross Hospital is seeking a Patient Service Representative II responsible for managing after-visit activities such as payment collection and appointment scheduling. Ideal candidates should possess excellent interpersonal and customer service skills, preferably with a background in insurance
Job Summary
Silver Cross Hospital is an extraordinary place to work, known for its culture of excellence and delivery of unrivaled experiences for patients, families, communities, and each other.
Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures.
Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package including Medical, Dental and Vision plans, Life Insurance, Flexible Spending Account, PTO and Sick time, 401(k) plan with a match, Wellness program, and Tuition Reimbursement.
Matching Summary
Match Score: 85
Silver Cross Hospital is seeking a Patient Service Representative II responsible for managing after-visit activities such as payment collection and appointment scheduling. Ideal candidates should possess excellent interpersonal and customer service skills, preferably with a background in insurance.
Salary
Base: $18.70 - $23.38; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, FSA, PTO, Sick time, 401(k) with match, Wellness program, Tuition Reimbursement
Skills & Requirements
Must-have
patient service
payment collection
appointment scheduling
customer issue resolution
Nice-to-have
occupational health experience
independent thinking
sound judgement
creativity
Key Requirements
High school diploma required
Associate or Bachelor's degree preferred
Prior insurance knowledge preferred
Excellent interpersonal skills
Exceptional customer service skills
Ability to balance multiple priorities
Excellent verbal communication skills
Ability to use personal commuters and select software applications