Customer Service Representative-1

Rogers Animal Hospital

Not specified
Client interaction and communication
Answering phone calls and inquiries
Scheduling appointments and managing calendar
Rogers Animal Hospital is seeking a Customer Service Representative to provide excellent client interaction and administrative support within a veterinary environment. The role focuses on managing client inquiries, scheduling appointments, and ensuring a positive customer experience while fostering a collaborative team atmosphere

Job Summary

  • Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.
  • Maintain accurate records, process payments, and address client concerns with empathy and professionalism.
  • Opportunities for professional development and training are provided, along with employee discounts and a supportive work environment.

Matching Summary

Match Score: 85

Rogers Animal Hospital is seeking a Customer Service Representative to provide excellent client interaction and administrative support within a veterinary environment. The role focuses on managing client inquiries, scheduling appointments, and ensuring a positive customer experience while fostering a collaborative team atmosphere.

Skills & Requirements

Must-have

  • Client interaction and communication
  • Answering phone calls and inquiries
  • Scheduling appointments and managing calendar
  • Processing payments and billing inquiries
  • Computer systems and scheduling software proficiency

Nice-to-have

  • Compassionate and caring attitude
  • Team-oriented with positive outlook
  • Willingness to learn
  • Supportive and friendly work environment

Key Requirements

  • Previous experience in veterinary clinic
  • Knowledge of veterinary terminology

Work Rights

Not specified

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