As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Epping Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions to find solutions
Act with integrity
Champion processes and procedures
Work in a busy retail environment
Nice-to-have
Interest in building a career
Improving financial wellbeing
Experience in Financial Services
Experience in Retail or Hospitality
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to work in a busy, commercial and driven retail environment