Customer Success Architect, Sales Cloud/ Platform

Salesforce

Not specified; not specified; not specified
**
8+ years software architecture experience
Salesforce platform expertise
Enterprise application integration skills
** Salesforce is seeking a Customer Success Architect specializing in Sales Cloud to ensure customer success through technical guidance and solution design. The role requires extensive experience in software architecture and Salesforce products, focusing on optimizing implementations and fostering strong relationships with strategic customers. **

Job Summary

  • The role involves partnering with strategic customers to assess Sales Cloud implementations and deliver expert recommendations on technical architecture.
  • Success Architects serve as trusted advisors, bridging the gap between customers, support teams, and product development to drive long-term value.
  • The position requires simplifying complex technical concepts for diverse audiences while identifying design inefficiencies to optimize customer success.

Matching Summary

Match Score: 75

** Salesforce is seeking a Customer Success Architect specializing in Sales Cloud to ensure customer success through technical guidance and solution design. The role requires extensive experience in software architecture and Salesforce products, focusing on optimizing implementations and fostering strong relationships with strategic customers. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8+ years software architecture experience
  • Salesforce platform expertise
  • Enterprise application integration skills
  • Complex SaaS implementation background
  • Technical solution design capabilities

Nice-to-have

  • Vertical-specific industry solutions
  • Additional business language skills
  • Passion for continuous learning
  • Strategic thought leadership
  • Customer success transformation focus

Key Requirements

  • 8+ years in software or enterprise architecture
  • Expertise in Salesforce products and best practices
  • Experience with large-scale multi-tenant implementations
  • Strong knowledge of AI, analytics, and security
  • High proficiency in English communication

Work Rights

Not specified

Tailored Resume

Cover Letter