Senior Case Manager

EML

Melbourne, Australia
Not specified; salary reviews included; annual com...
Fully remote
Demonstrated experience in workers compensation claims management
Empathetic and resilient customer centric support approach
Highly developed written and verbal communication skills
The role involves proactively managing end-to-end workers compensation claims including disability management within a self-insured environment

Job Summary

  • The role involves proactively managing end-to-end workers compensation claims including disability management within a self-insured environment.
  • EML fosters a learning culture that invests in employees ensuring long-term career growth and offers flexibility to work from home up to 3 days a week.
  • Employees receive comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves proactively managing end-to-end workers compensation claims including disability management within a self-insured environment.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Demonstrated experience in workers compensation claims management
  • Empathetic and resilient customer centric support approach
  • Highly developed written and verbal communication skills

Nice-to-have

  • Strong stakeholder engagement and management capabilities
  • Careful consideration to detail with high accuracy concern
  • Motivational approach to empower customer recovery

Key Requirements

  • Experience in worker's compensation claims management
  • Knowledge of legislation or policies regarding entitlements and payments
  • Ability to assess liability and recovery aspects

Work Rights

Not specified

Tailored Resume

Cover Letter