Guest Service Generalist

CLUB View

Pinnacle Valley, Not specified, Australia
Customer service excellence
Proactive and positive attitude
Efficient and courteous service
The Guest Service Generalist is responsible for completing daily Front Office, Food & Beverage, Housekeeping, Maintenance and Ski Shop functions, ensuring all Owners and Guests receive efficient and courteous service

Job Summary

  • The Guest Service Generalist is responsible for completing daily Front Office, Food & Beverage, Housekeeping, Maintenance and Ski Shop functions, ensuring all Owners and Guests receive efficient and courteous service.
  • Multiple full time and casual positions are available within the Front Office, Food & Beverage Department, Housekeeping and Ski Shop to support our busy Resort.
  • Build your career with a value driven organisation that promotes continual growth and development for its people, with benefits including birthday leave and discounted hotel stays.

Matching Summary

The Guest Service Generalist is responsible for completing daily Front Office, Food & Beverage, Housekeeping, Maintenance and Ski Shop functions, ensuring all Owners and Guests receive efficient and courteous service.

Skills & Requirements

Must-have

  • Customer service excellence
  • Proactive and positive attitude
  • Efficient and courteous service
  • Flexible roster availability
  • Immaculate presentation and grooming

Nice-to-have

  • Genuine passion for customer service
  • Excellent communicator
  • Strong interpersonal skills
  • Enthusiastic and self-motivated

Key Requirements

  • Previous hotel experience desirable
  • Fluency in English
  • Ability to work flexible roster

Work Rights

Not specified

Tailored Resume

Cover Letter