Ostomy Client Specialist - Audit Support

ConvaTec Group

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High school diploma required
35-40 wpm typing speed
Medical administrative skills
** ConvaTec Group is seeking an Ostomy Client Specialist for Audit Support, focusing on customer service to ostomy clients and compliance with regulatory directives. The role involves handling customer inquiries, managing documentation, and supporting account management teams. **

Job Summary

  • The role provides client service support to Account Management teams' ostomy clients while collecting necessary medical documentation for new setups.
  • Employees are responsible for handling incoming and outgoing communications regarding orders, customer service issues, and verifying file completeness for insurance compliance.
  • The position requires assisting auditors with obtaining Plans of Care and maintaining office inventory in a professional environment.

Matching Summary

Match Score: 75

** ConvaTec Group is seeking an Ostomy Client Specialist for Audit Support, focusing on customer service to ostomy clients and compliance with regulatory directives. The role involves handling customer inquiries, managing documentation, and supporting account management teams. **

Skills & Requirements

Must-have

  • High school diploma required
  • 35-40 wpm typing speed
  • Medical administrative skills
  • Microsoft Office proficiency
  • Customer service experience

Nice-to-have

  • Sales experience preferred
  • College degree preferred
  • Ability to problem solve
  • Flexible and adaptable
  • Team player mindset

Key Requirements

  • High school diploma
  • Six months to one-year related experience
  • Typing speed of 35-40 wpm
  • Proficiency in Microsoft Office programs

Work Rights

Not specified

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