Not specified (likely in-store due to the nature of the role)
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Customer Service Specialist in Keene, NH, who will enhance customer experiences by providing exceptional service and support. The role involves engaging with customers, maintaining high standards in store operations, and contributing to a collaborative and inclusive work environment
Job Summary
The Customer Service Specialist is responsible for creating an exceptional shopping experience by proactively approaching customers to understand their needs.
This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
The position requires assisting managers with department scheduling, directing workflow, and monitoring associate performance to ensure high standards.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Customer Service Specialist in Keene, NH, who will enhance customer experiences by providing exceptional service and support. The role involves engaging with customers, maintaining high standards in store operations, and contributing to a collaborative and inclusive work environment.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
Team scheduling and workflow direction
Merchandising and presentation standards
Nice-to-have
Prior retail sales or cashier experience
Inclusive and diverse workforce mindset
Action-oriented decision making abilities
Strong collaborative teamwork skills
Product knowledge in sports equipment
Key Requirements
Ability to stand for up to 4 hours
Lift items weighing 15 to 35 lbs occasionally
Perform repetitive motions for short periods
Prior retail sales or cashier experience preferred