Service Desk Technician - 12 Month Contract

ACCIONA Energia

Tottenham, Australia
Hybrid (onsite presence in tottenham or moorabbin)
Level 2 it support experience
Servicenow incident management
Microsoft office 365 proficiency
ACCIONA Energia is seeking a motivated Service Desk Technician for a 12-month contract in Tottenham or Moorabbin, Australia. The role involves providing second-level IT support, managing incidents, and collaborating with local and global ICT teams to ensure efficient operations

Job Summary

  • ACCIONA is a global leader in regenerative infrastructure seeking a motivated Service Desk Technician to join their Victoria team.
  • The role involves providing second-level support for computer systems, operating systems, applications, and mobile services using ServiceNow.
  • Candidates must manage incidents and service requests while ensuring resolution within defined SLAs in a collaborative, forward-thinking organization.

Matching Summary

Match Score: 85

ACCIONA Energia is seeking a motivated Service Desk Technician for a 12-month contract in Tottenham or Moorabbin, Australia. The role involves providing second-level IT support, managing incidents, and collaborating with local and global ICT teams to ensure efficient operations.

Skills & Requirements

Must-have

  • Level 2 IT support experience
  • ServiceNow incident management
  • Microsoft Office 365 proficiency
  • iOS and Android mobile device support
  • PC hardware configuration expertise

Nice-to-have

  • Experience in large matrix organizations
  • Knowledge base article development
  • Collaborative stakeholder interaction
  • Fast-paced environment adaptability

Key Requirements

  • Proven Level 2 role experience
  • Large matrix organization background
  • 12 Month Contract duration

Work Rights

Not specified

Tailored Resume

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