Retail Customer Service Officer

AusPost

Fortitude Valley, Queensland, Australia
Base: $35.01ph (first 3 months); base: $37.42ph (a...
On-site
Customer service experience
Cash handling skills
Full availability monday to friday
Australia Post is seeking a Retail Customer Service Officer for various locations in Queensland. The role involves engaging with customers, handling transactions, and promoting products, with a strong emphasis on community service and personal development

Job Summary

  • This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • The position offers extensive paid training for the first 12 weeks followed by casual shifts across various Brisbane post offices.
  • Australia Post is committed to an inclusive workplace culture that values diversity and provides ongoing career development opportunities.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for various locations in Queensland. The role involves engaging with customers, handling transactions, and promoting products, with a strong emphasis on community service and personal development.

Salary

Base: $35.01/hour (first 3 months); Base: $37.42/hour (after 3 months); Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer service experience
  • Cash handling skills
  • Full availability Monday to Friday
  • Willingness to work multiple locations
  • Ability to lift 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic attitude
  • Team environment preference
  • Interest in career development
  • Up-selling and cross-selling ability

Key Requirements

  • Experience in customer service
  • Experience with cash handling
  • Physical fitness to lift 16kgs
  • Full availability for rostered shifts

Work Rights

Not specified

Tailored Resume

Cover Letter