Operations Experience Managers are responsible for executing store standards, including customer service, department readiness, and operational processes
Job Summary
Operations Experience Managers are responsible for executing store standards, including customer service, department readiness, and operational processes.
This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience.
The Ops XM performs Manager on Duty (MOD) functions, including safe opening and closing processes, and provides input to store leadership on associate performance, talent planning, and selection.
Matching Summary
Operations Experience Managers are responsible for executing store standards, including customer service, department readiness, and operational processes.