The Aftermarket Parts Representative - APAC is a key member of the Services & Solutions team responsible for real-time technical and commercial support for the valves aftermarket parts business
Job Summary
The Aftermarket Parts Representative - APAC is a key member of the Services & Solutions team responsible for real-time technical and commercial support for the valves aftermarket parts business.
This role serves as the primary liaison between customers and internal commercial, operations, engineering, and manufacturing teams to ensure seamless coordination from opportunity identification through final delivery.
The incumbent will work closely with end-user sales teams to identify growth opportunities, strengthen customer relationships, and deliver an exceptional aftermarket service experience.
Matching Summary
The Aftermarket Parts Representative - APAC is a key member of the Services & Solutions team responsible for real-time technical and commercial support for the valves aftermarket parts business.
Skills & Requirements
Must-have
Technical and commercial support
Valve and instrumentation repair knowledge
Customer liaison and communication
Parts program and inventory management
Coordination with cross-functional teams
Onsite maintenance and startup support
Travel to customer sites
Nice-to-have
Experience with managed inventory contracts
Turnaround and major maintenance planning
ERP system BOM and engineering change management
Strong organizational skills
Problem-solving in multi-disciplined teams
Clear technical presentations
Key Requirements
Technical, engineering, or manufacturing background
Experience in industrial or plant environment support
Ability to work safely in plant and workshop environments